With the release of PTG funding, the deployment of telecare is becoming more widespread.
This will increase the pressure on telecare providers to manage all aspects of their telecare service efficiently and effectively. By working closely with its customers and utilising the experience of existing telecare providers, Tunstall has developed TOM to reduce this pressure and enable providers to manage all aspects of their service from referral to installation and maintenance.

 

TOM is designed to support telecare service providers and their staff to work as efficiently as possible. It will also help to manage the use and success of funding initiatives such as the Preventative Technology Grant by prompting staff to measure the impact of telecare. The software helps all levels of staff to carry out their job including:

Management - supports report generation including asset tracking and stock levels and helps with the planning of activities e.g. remote staff diary management and equipment service planning

Assessors - provides assessors with easy to access customer information and helps them manage their own diaries

Installers - helps installers to ensure they use and install the correct telecare equipment